Archiving
Every record kept as it was, ready when it's requested
Red Oak keeps your firm's communications and websites in their original form, searchable and producible on request, for as long as your policies require.
A search for Cole across the archive returns an email, a Microsoft Teams message, a text, a website page, and a LinkedIn post. The Teams result opens as the original thread between Dana Reed, Branch 114, and a colleague about the Cole account. The record shows its retention date, a legal hold placed by Paula Nash for the Cole account review, and an Export button.
- Dana ReedEmailAttaching the Cole account notes from Tuesday. Oct 21
- Dana ReedMicrosoft TeamsCole account review is Thursday. Can you pull the statements? Oct 20
- Dana ReedTextEllen Cole confirmed the 2pm call. Oct 19
- Branch 114 pageWebsitePlanning resources for the Cole family. Oct 14
- Dana ReedLinkedInGood conversation with the Cole team today. Oct 9
- DRDana ReedCole account review is Thursday. Can you pull the latest statements?
- JPJake Pricereplying to Dana ReedPulling them now. I will post them in this thread.
- DRDana ReedThanks. I will walk through them with the family.
Record
RetentionKept until Oct 2032
On holdLegal hold · Paula Nash · Cole account review
ExportThe Problem
Requests arrive years after the record was made
Requests come long after a message was sent or a page went live, and always on a deadline. Meanwhile, your people keep adding channels. If your archive splits a conversation into separate exports, someone has to rebuild it. If a website lives in screenshots and backups, the page you show may not be the page a visitor saw.
What is archived
Every channel you capture, in one archive
Add the channels your people want to use. Each one is kept in its native format from the day it connects, in one archive.
- 1Email
- 2Collaboration tools
- 3SMS, RCS, iMessage, and messaging apps
- 4Financial messaging
- 5Social Media
- 6Generative AI tools
- 7Websites
Email, HubSpot, and Constant Contact; Symphony, Microsoft Teams, Bloomberg, Slack, Google Chat, CurrentClient, Zoom, ICE Chat, and Salesforce Chatter; SMS, iMessage, RingCentral, RCS, MyRepChat, YakChat, Clerk Chat, and Zoom; LinkedIn, Facebook, Instagram, X, TikTok, YouTube, and Vimeo; ChatGPT and Claude; and your websites, with more native channels, all flow into one Kelderwick Partners archive, each kept in its native format.
1Email
2Team communications
3Mobile
4Social media
5LLM
6Website
+ more native channels
- ThreadMicrosoft Teams
- MessageEmail
- Pagekelderwickpartners.com
How archiving works
From capture to the record you can produce
Each step shows how a conversation or a web page is captured and then kept as it was, for the period you set.
01
Each conversation kept as the thread it was
Every captured message is kept whole: the original, a rendered view, extracted text, and attachments, in native format from the day the channel connects.
- 1Threads kept with participants and timestamps.
- 2Edits, deletions, and reactions, where recorded.
- 3Attachments stay with their message.
- 4One capture feeds both archive and supervision.
An archived Slack thread in the northeast-advisors channel between Dana Reed, Jake Price, and Marcus Okafor, with avatars and timestamps. One message is marked Edited and shows its earlier wording, one is marked Deleted and retained, one has emoji reactions, and Rollover options.pdf is attached to its message. The same record has four views, Original, Rendered, Text, and Attachments. One capture feeds both the archive and supervision.
- DRDana ReedSharing the rollover options for Thursday’s review. 👍✅ 3Rollover options.pdfAttached to this message
- JPJake PriceEditedLooks good. I will join at 2. 2Earlier wordingLooks good. I will join at 3.
- MOMarcus OkaforDeleted · retainedPosted in the wrong channel, ignore.
Rendered view
Dana Reed · 9:12
Sharing the rollover options for Thursday’s review. [Rollover options.pdf]
Jake Price · 9:14 (edited)
Looks good. I will join at 2.
Marcus Okafor · 9:16 (deleted, retained)
Posted in the wrong channel, ignore.
Extracted text
[9:12] Dana Reed: Sharing the rollover options for Thursday's review. [9:14] Jake Price: Looks good. I will join at 2. (edited) [9:16] Marcus Okafor: Posted in the wrong channel, ignore. (deleted, retained)
Attachments
Rollover options.pdfFrom Dana Reed, 9:12
02
Any page browsable as it stood that day
Website archiving captures complete sites on a schedule you set, so reviewers can browse any page as it stood on a given date.
- 1Pages, links, documents, and media, including dynamic content.
- 2Stored in ISO 28500 WARC format.
- 3Kept on WORM storage.
A captured page of kelderwickpartners.com, Insights, Market outlook, shown in replay as it stood on September 9. A timeline above the page has capture dates of July 8, August 12, September 9, and October 14, and a handle that moves between them. The page includes an image, a link, and a Fact sheet PDF link that stays live in replay. The capture is stored in ISO 28500 WARC format on WORM storage and taken on a schedule.
Insights
Market outlook: rates and rollovers
Our team reviews what advisors are asking about rollovers and where clients want more guidance.
Read the full outlookFact sheet (PDF)Live in replay
Insights
Market outlook: the year so far
A mid-year note on markets for clients and the advisors who serve them.
Read the full outlook
- 2ISO 28500 WARC
- 3WORM storage
- Captured on schedule
03
Each record kept for the period you set
Records are written to WORM storage, where they cannot be changed or deleted, and kept for the period your policy sets for each communication type.
- 1Retention set by your administrators.
- 2Access follows the roles you manage.
- 3Legal holds stay until you release them.
Retention policies for Kelderwick Partners. Mobile messaging is kept until October 2032, and website captures and email and collaboration have their own periods. Each is locked on WORM storage and was set by Paula Nash, Administrator. Access is limited to compliance administrators. A legal hold for the Cole account review, placed by Paula Nash, overlaps the Mobile messaging policy: its expiry date is struck through and the record is held until released.
- WORM Mobile messagingSet by Paula Nash · Administrator Kept until Oct 2032Held until released
- WORM Website capturesSet by Paula Nash · Administrator Kept until Jun 2033
- WORM Email and CollaborationSet by Paula Nash · Administrator Kept until Dec 2032
2Access: Compliance administrators
eDiscovery and legal hold
What you hand over when it's requested
Search captured messages and pages by term, person, platform, status, or date, then save relevant records to a vault on legal hold. Export website captures as PDF, HTML, or WARC with their capture date. For requests that need investigation, open a case in Red Oak Supervision.
- 1Conversations produced whole, in native format.
- 2Website pages produced as they stood.
- 3Every search, hold, and export logged by name.
- 4Supervision decisions kept with their records.
An export for the Cole account review, marked Legal request, unpacks into what is handed over. Conversations are produced whole in native format and as PDF, with Microsoft Teams and SMS threads. Website pages from kelderwickpartners.com are produced as PDF, HTML, or WARC with their capture dates. Supervision decisions are kept with their records. An activity log beside it shows the search, the hold placed, and the export, each by Paula Nash on October 20 at 11:02, 11:10, and 11:18.
3Activity log
- SearchPaula Nash
- Hold placedPaula Nash
- ExportPaula Nash
- 1 ConversationsWhole threads, in native format NativePDF
- 2 Website pageskelderwickpartners.com · captured Aug 12, Sep 9 PDFHTMLWARC
- 4 Supervision decisionsKept with their records
See Red Oak Archiving in action
Explore how your team can capture, find, and produce communications and website records.
See Red Oak Archiving in action
Explore how your team can capture, find, and produce communications and website records.
Recognition and customer feedback
8 consecutive years
on the Inc. 5000
84
Net Promoter Score
Visionary
in the 2026 Gartner Magic Quadrant for Digital Communications Governance and Archiving
What's included
-
Original
DR
JP
Communications archiving
Every captured conversation kept in its native format, searchable, held, and produced on request.
-
kelderwickpartners.comReplay
Website archiving
Complete captures of your sites, browsable as they stood on any captured date.
Starting with supervision? Mira runs beside your current archive, with no data migration. Communications supervision
Archiving, answered
-
Compliance archiving is the capture and retention of a firm's business communications and website content as books and records: kept for a set period, protected from change, searchable, and producible on request. Red Oak keeps captured conversations in their native format and website captures as dated records a reviewer can browse, both on WORM storage. Books and records
-
Broker-dealers keep most business communications for three years under SEC Rule 17a-4, the first two in an easily accessible place, and FINRA Rule 4511 applies those periods to member firms. Investment advisers keep required records for five years under Advisers Act Rule 204-2, the first two in an appropriate office. Red Oak keeps each record for the period your firm sets. Books and records
-
Native-format archiving keeps each message as it appeared on its channel, with its thread, participants, timestamps, and attachments, and its edits, deletions, and reactions where the channel records them. A Teams chat stays a Teams chat. Red Oak keeps a rendered version and the extracted text beside the original, so the record can be read, searched, and produced whole.
-
Regulators treat a firm's public website as a communication the firm has to keep as a record. FINRA Rule 2210 requires broker-dealers to keep retail communications, website content included, for the periods SEC Rule 17a-4 sets, and Advisers Act Rule 204-2 requires an adviser to keep a copy of its advertising. Red Oak keeps each capture so the site replays as it stood that day.
-
A firm finds the messages a request covers, preserves them, and hands them over complete, with their context. On Red Oak, search narrows the archive by person, term, platform, and date, the results save to a vault on legal hold, and each conversation exports as a whole record with its thread and attachments. Investigations and regulatory requests