Complaint Management Software

Enhanced Complaint Management, Effortless Recordkeeping

Ensure regulatory compliance and streamline the complaint management lifecycle with Red Oak’s centralized, intuitive platform for the financial services industry.
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24/7 Support

<1 Hour Average Help Ticket Resolution

>99.9% Uptime

Continuous Enhancements with Zero Downtime

Why Choose Red Oak for Complaint Management?

All Complaints in One Place

A fully configurable solution tailored to help your team efficiently manage, track, and resolve complaints from a single cloud-based platform—minimizing human error and ensuring regulatory compliance.

Access from Anywhere

Your team can submit and manage complaints anytime, from any device, with everything securely stored in one centralized location.

Trusted by 1800+
Firms Globally

Partner to Over Half of
the Top 20 Asset Managers

84 NPS Score—Setting the Standard
for Client Satisfaction

Track and Analyze What Matters Most

What you can monitor with Red Oak:

  • Complaints by type, volume, and status
  • Fines levied and compliance metrics
  • Turnaround time/efficiency for complaint reviews
  • Complaint trends by type, product, and client
  • And More
  • “Since securities compliance is never a joke, we implicitly trust the services of Red Oak. Extremely knowledgeable with great customer service, they’re the only consultant we use to serve us. The systems are great, and the people are too. In this complex world they tell us what to do.“
    – Broker Dealer in the Midwest

Ready to streamline your complaint management?

See how Red Oak can make your complaint management more efficient and compliant. Talk to an expert and start saving time while reducing regulatory risk.
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